Jessica Jaramillo

Jessica Jaramillo has a diverse work experience spanning various roles and industries. Starting in 2007, they worked as an Events and Special Projects Coordinator for the Rochester Business Journal, where they promoted award ceremonies and informational seminars. Jessica then moved on to NCS Community Development Corp in 2008, serving as a Development Assistant, where they created new programs, applied for grants, and maintained the organization's website.

In 2009, Jessica joined Verizon Wireless, initially working as a Customer Service and Senior Customer Service Representative, assisting customers with billing issues and educating them on available services. Jessica advanced to roles such as Supervisor, Technical Support, Solutions Specialist, and Coordinator - Customer Service Operations, where they managed call center employee disability and trained leadership on workplace accommodations.

Jessica transitioned to HR roles in 2016, joining HR Works, Inc. as a Benefits Specialist, responsible for administering health and welfare benefits and assisting with HRIS data. Jessica then joined FoodFirst Global Restaurants in 2017 as a Benefits & Payroll Coordinator, handling medical child support orders and ACA-related tasks.

From 2018 to 2021, Jessica worked at LocumTenens.com as an Associate Human Resources Generalist, and from 2021 to 2022, they served as a Human Resources Generalist, emphasizing their expertise in employee relations, performance management, onboarding, and HR communications.

Most recently, in 2022, they joined Pearlman Group as a Human Resources Business Partner, supporting the HR needs of the organization. In 2023, they will start a new role as a People and Culture Director at Premier Healthcare Professionals.

Overall, Jessica Jaramillo has developed a strong background in HR, with experience in employee relations, benefits administration, training, and performance management.

Jessica Jaramillo received their Bachelor's degree in Communications and Journalism from St. John Fisher University, where they studied from 2005 to 2007. Prior to that, they attended Monroe Community College from 2002 to 2005, where they obtained an Associate of Science degree in Communications and Journalism. In addition to their formal education, Jessica has obtained several certifications related to human resources and digital transformation. Some of the certifications they hold include "HR and Digital Transformation," "HR as a Business Partner," "Human Resources: Managing Employee Problems," "Human Resources: Protecting Confidentiality," "Executive Presence on Video Conference Calls," and "Human Resources Foundations." These certifications were obtained from LinkedIn, and they completed them between December 2020 and March 2021.