James R.

Client Chief Information Officer / Technical Account Manager at Premier Technology Solutions

James R. is an experienced technology leader with a diverse background in IT consultancy, client management, and support roles. Currently serving as the Client Chief Information Officer and Technical Account Manager at Premier Technology Solutions since December 2018, James R. shapes technology strategies that foster business growth and transformation. Previous roles include Team Leader - Client IT Manager at TipoTapp, where responsibilities encompassed app development and consulting, and a significant tenure at Collab Global as Team Leader - Senior Support Specialist, providing high-level IT support and consultancy. James R. also held positions at Clive Peeters, the Department of Innovation, Industry & Regional Development, and Advantage Systems, coupled with a solid educational foundation in Information Technology and Business Administration from Victoria University.

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Melbourne, Australia

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Premier Technology Solutions

Premier Technology: Redefining Managed Services and IT Support Since 2001. A few years ago, calling an IT provider to fix something when it stopped working or to help install an application would have been enough. It’s not enough now. Premier Technology has redefined what it truly means to support and add value to businesses. In particular, progressive businesses that need to strike a balance between responsive, proactive service and strategic thought and care. When businesses engage Premier Technology, they have us onboard as their Technology Success Partner. We become the IT department and team of consultants that work alongside them and their teams to find ways to make their business better with technology. With our unwavering commitment to clients, we've achieved remarkable milestones, from being recognised as one of BRW's Fast 100 Companies to being crowned "MSP" of the Year. Yet, what truly matters to us is the tangible impact we make through technology. Whether it's meticulously addressing the root cause of IT issues, enhancing security postures, and aligning businesses to Essential 8 cybersecurity principles, implementing intelligent automation for repetitive tasks, or introducing cutting-edge technologies to gain a decisive competitive advantage, we are driven to create a meaningful difference for our clients, their teams, and our own people alike. Forward thinking. Delivered today.