Sowndarya Kanagaraj

Sowndarya Kanagaraj is a Senior Product Support Technician at Premiere Digital Services since July 2022, with previous experience as a Senior Associate Technical Support at Exterro and a Process Associate at Amazon. Sowndarya has developed expertise in managing customer inquiries, identifying needs for complete satisfaction, and maintaining strong customer rapport through professional engagement. Prior roles included Database Administrator at Kovai Medical Center and Hospital, where responsibilities involved administrative duties and workflow management, and Process Associate at Just Dial, focusing on website design, client services, and process analysis. Educational qualifications include a Bachelor of Technology in Information Technology from Anna University Chennai and higher secondary education in Computer Science from K.G. Matriculation Higher Secondary School.