Omar Fernando López Torres

Omar Fernando López Torres is a seasoned professional with extensive experience in customer success, market intelligence, and account management within the Consumer Packaged Goods (CPG) industry. Currently serving as a Senior Customer Success Manager at Premise, Omar leads the Customer Success team in Mexico, focusing on SaaS solutions for both traditional and modern trade markets. Previous roles include Market Intelligence Consultant and Specialist at NielsenIQ, where Omar supported Coca Cola Company teams in Mexico, and Key Account Manager at Gympass, managing major accounts and driving membership growth. Additionally, Omar has held positions at Nielsen and DQS de México, gaining expertise in client services, business development, and quality management systems. Academic credentials include a specialization in Conflict Management and Negotiation, as well as degrees in International Relations and various professional development courses.