Edward Schicht

Edward Schicht is an experienced professional in customer service and sales management, currently serving as the Contact Center Director at Presbyterian Medical Services since January 2019, where responsibilities include overseeing patient interactions, appointment management, and crisis call management. Prior to this role, Edward held positions such as Manager of Inside Sales at Rio Grande, Sales Manager at PCM, and Supervisor at Sprint, accumulating extensive experience in team leadership, sales programs coordination, and operational management. Additionally, Edward has a background in customer service management from ZC Sterling Corporation and API Auto Insurance. Edward's educational background includes studies at Central New Mexico Community College and Rancho Santiago Community College.