KnitWell Group
Michelle Pitzer is a seasoned professional in customer service management, currently serving as Senior Director of Contact Center at KnitWell Group since February 2024. Previously, Michelle held multiple roles at Zulily from July 2014 to December 2023, including Director of Customer Service & Experience and Training, Quality & Knowledge Manager. Earlier experience includes serving as a KCS Certified Knowledge Manager in Customer Service at Fiserv from April 2009 to June 2014. Michelle Pitzer earned an Associate of Arts degree in Business Administration from the University of Phoenix between 2006 and 2010.
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