Louisa Balach

Louisa has over 20 years of experience driving profitability, growth, and new market expansion across industries, through the elevation of customer experiences, expanding lines of business, and innovating go-to-market strategies. Prior to PresenceLearning, Louisa held various leadership roles in General Management, Strategy and Marketing across a variety of organizations ranging from startups to mature, industry-leading firms. She designed and led the continued growth of Sonder into West Coast and Southwest markets, set a new strategic direction for Groupon's travel marketplace, launched global brands to diversify Hyatt Hotels' brand portfolio and built direct-to-consumer wellness platforms for the Blue Cross Blue Shield Association. Louisa started her career as a consultant at Accenture and earned an MBA from the University of Chicago Booth School of Business.