Gary Hasenbeck

Gary Hasenbeck is an accomplished technical support professional with a significant background in customer service and engineering. Currently serving as Tech Support Lead and Senior Dealer RA Support Supervisor at PreSonus Audio Electronics since February 2010, Gary excels in enhancing customer satisfaction through efficient service procedures and cross-functional collaboration. Prior experience as Customer Services Director involved leading operational teams, improving customer service outcomes, and utilizing analytics to drive organizational improvements. Earlier in Gary's career, work as a Civil/Structural/Piping Engineer at PSDesign included specialization in heavy steel for chemical and nuclear projects. Education includes a College Prep degree from Catholic High School in Baton Rouge, LA, and studies at Louisiana State University.