PreSonus
Gary Hasenbeck is an accomplished technical support professional with a significant background in customer service and engineering. Currently serving as Tech Support Lead and Senior Dealer RA Support Supervisor at PreSonus Audio Electronics since February 2010, Gary excels in enhancing customer satisfaction through efficient service procedures and cross-functional collaboration. Prior experience as Customer Services Director involved leading operational teams, improving customer service outcomes, and utilizing analytics to drive organizational improvements. Earlier in Gary's career, work as a Civil/Structural/Piping Engineer at PSDesign included specialization in heavy steel for chemical and nuclear projects. Education includes a College Prep degree from Catholic High School in Baton Rouge, LA, and studies at Louisiana State University.
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PreSonus
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Jim Odom and Brian Smith founded PreSonus in 1995 with the goal of building professional and affordable music production tools for musicians and audio engineers. PreSonus began in Jim’s garage and moved to the second floor of Causey’s Furniture in downtown Baton Rouge, Louisiana, where it stayed its first three years. PreSonus’ first product, the award-winning DCP8, digitally controlled 8-channel compressor/limiter/gate, holds a patent for analog control over digital circuitry. Truly ahead of its time, the DCP8 was designed for the studio engineer to insert 8 channels of analog compression with the ability to save, recall and automate settings which where features only found in mixing consoles costing more than $100,000. At Causey’s location, PreSonus designed and built the ACP8, an analog version of the DCP-8, the BlueMax two channel tube compressor, and the ACP22 dual compressor/limiter/gate. In 1998, PreSonus moved to its current location at the Baton Rouge Bon Carre Technology Park. Throughout the past decade, PreSonus has developed innovative professional and affordable tools to the music creation industry with the purpose of enhancing the music creation and production process. Http://www.presonus.com