Amanda Caroline Gonçalves Almeida

Amanda Caroline Gonçalves Almeida is a professional with diverse experience in customer service and administrative support. Currently a member of PretUX since July 2021, Amanda works to enhance the inclusion of Black individuals in the UX job market through emotional support and professional training. Prior to this role, Amanda served as a customer service representative at Flex Relacionamentos Inteligentes, handling various client needs for a television subscription service. Experience includes working as an Executive Secretary at the Secretaria de Transportes Metropolitanos, assisting in planning and coordination tasks, as well as previous roles at Teleperformance Brasil and TIVIT. Amanda holds a degree in Executive Bilingual Secretariat from Fatec Itaquaquecetuba, completed in 2020.