Brad Krueger

Brad Krueger currently serves as the Vice President of Customer Experience at Preventice Solutions, a position held since 2014. Previously, Brad worked at IBM from December 2006 to April 2014 as a Senior Manager in Technical Support, where responsibilities included leading a global technical team to proactively address and reduce customer-reported issues while enhancing product capabilities. Prior to IBM, Brad managed an advanced technical support team at SPSS from 1997 to 2009, focusing on resolving complex customer issues and managing escalations to ensure positive outcomes.