Johana Martinez is an experienced professional with a strong background in recruitment, content creation, and quality analysis. At Legal Soft Solution, Johana served as a Content Creator, responsible for answering phone calls, researching tools, and revising forms to ensure accuracy. Previous roles include Recruiter positions at Bali Staffing and Concentrix, where Johana excelled in screening candidates and delivering qualified leads. Additionally, as a Quality Analyst at Sitel Group, Johana evaluated client interactions and provided feedback in a high-volume environment. Starting at OneLink as a Quality Assurance Supervisor, Johana progressed from a tech support representative to overseeing quality assurance processes.
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