Alaric Ait-said is an experienced Support and Tests Manager at Prima Solutions since January 2017, where responsibilities include managing multi-site support and QA teams, developing software support procedures, and standardizing QA practices. Prior to this role, Alaric served as Tier 3.5 Support Manager and Customized Development Manager at Xura, leading expert teams in VoIP support and managing international projects. Alaric has extensive expertise in project management, resource allocation, and quality assurance, with earlier positions at Altran, Tellabs, and Alcatel Data Networks, focusing on validation engineering and customer support. Alaric holds an engineering degree from EPITA, awarded between 1993 and 1996.
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