Kayla Kennedy

Kayla Kennedy is a seasoned professional in customer experience management, currently serving as a Senior Customer Experience Manager at Primary Connect since October 2024. Prior to this role, Kayla Kennedy spent over four years at NEXTDC as a Customer Service Manager and a significant portion of a decade at Brightstar Corp., where various positions included Customer Service Manager - Oceania, Contact Centre Team Leader, Senior Service Specialist, and Customer Service Representative. Kayla Kennedy's educational background includes completion of studies at John Therry Catholic High School from 2005 to 2008 and earning a degree from The College For Adult Learning between 2021 and 2023.