Peter Njuguna

Peter Njuguna is a seasoned Quality Assurance Analyst at Prime Bank Africa, where responsibilities include the preparation of comprehensive reports for the Customer Service Department and oversight of controls in Complaints Management and Service Quality since November 2018. Prior experience includes serving as a DSE in Personal Banking at I&M Bank Ltd from May 2014 to October 2018 and an internship in the Supply Chain Department at Safaricom Limited in early 2013. Peter Njuguna holds a Bachelor's Degree in Business Management from Moi University, completed in 2014, and a Kenya Certificate of Secondary Education from Kijabe High School, achieved in 2009.