Ivania Angelica Albiter Bernal

Ivania Angelica Albiter Bernal is a seasoned professional with extensive experience in project management and customer success. Currently serving as a Scrum Master Sr at Seguros Monterrey New York Life since November 2022 and as a Manager of Customer Success at Yalo since March 2021, Ivania has demonstrated expertise in Agile methodologies and project administration during previous roles at HSBC from March 2006 to March 2021. At HSBC, Ivania held positions including Scrum Master, Agile Lead, and Project Manager, contributing to the management of IT projects and supporting strategic activities at the sub-directorate and directorate levels as an Assistant Manager. Ivania holds a Master's degree in Managerial Accounting from Universidad Autónoma del Estado de México and a Bachelor's degree in Industrial Engineering and Systems from ITESM Campus Toluca.