Shawn Smoot

Shawn Smoot is an experienced IT leader with a strong background in managing diverse teams and overseeing substantial budgets. Currently serving as the Director of IT Customer Service and Infrastructure Operations at Prime Therapeutics since June 2017, Shawn directs seven divisions comprising over 70 resources, focusing on KPI alignment with technology goals and team member development. Previously, Shawn held positions such as Manager of End User Services & Field Operations at Prime Therapeutics, where mentoring and budget management were key responsibilities, and Head of End User Technology at G&K Services, managing a $15M budget and a team of 20. Earlier in the career at the University of Minnesota, Shawn directed workstation field support for over 9000 devices and 15,000 users while managing a $20M budget and a team of 42. Shawn holds a Bachelor of Science degree in Multi-disciplinary Studies with a minor in Sociology and Applied Business from the University of Minnesota, alongside education from Normandale Community College.