MD

Mark Durbin

Customer Success Manager at PrimeRevenue

Mark Durbin has a diverse work experience spanning multiple industries. Mark currently works at PrimeRevenue as a Senior Global Program Manager, a position they have held since February 2022. Prior to that, they were at Honeywell as a Senior eCommerce Program and Project Leader, responsible for managing projects to transition over $1 billion in sales revenues to a new digital platform.

From 2019 to 2021, Mark worked at PrimeRevenue as a Global Program Manager. Before that, they gained extensive experience at PBD Worldwide, where they held various roles including Senior Client Relationship Manager, Operations Manager, and Account Manager. During their time at PBD Worldwide, Mark managed client relationships, helped clients achieve record sales, and contributed to the enablement of eCommerce and multichannel retailing.

Mark also had roles at Leadership Sandy Springs, where they were part of the Class of 2016 and participated in community engagement and leadership development activities. Mark worked at BeavEx, Inc. as a Client Services & Relationship Management Consultant, ensuring compliance standards during client transitions. Additionally, they served as a National Account Manager/Project Manager at BeavEx, Inc., overseeing a $20 million contract and managing crisis incidents.

Earlier in their career, Mark taught Economics at Dekalb County School, where they achieved a 45% increase in student pass rates on state mandated tests. Mark also worked as the VP of Investor Relations at Equity Estates, managing client assets and contributing to increased sales. At Business Clubs America - BCA, they served as a Market Manager, focusing on relationship management and facilitating new business opportunities for members.

Mark Durbin has a Bachelor of Arts Honors Degree in History & Economics from the University of Central Lancashire. Mark also holds a Master of Arts degree in History from Georgia State University. In addition to their formal education, Mark has obtained several certifications, including Agile Foundations, Developing Your Leadership Philosophy, Leading Effectively, Becoming a Thought Leader, Blockchain: Beyond the Basics, Business Process Improvement, Learning Program Management, and Purchasing Foundations. These certifications were obtained from LinkedIn, with various completion dates ranging from September 2019 to December 2021.

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Previous companies

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Timeline

  • Customer Success Manager

    May 1, 2024 - present

  • Senior Global Program Manager

    February, 2022

  • Global Program Manager

    August, 2019