Kaelyn C. is an experienced professional in customer experience and content creation, currently serving as the US CX SME for Social Support and Content Creator at Princess Polly since July 2020, where notable achievements include improving issue resolution time and maintaining high communication standards. With additional experience as a Brand Ambassador for GLASSONS LTD, Kaelyn successfully created engaging branded content and significantly increased audience engagement. Prior roles include Editorial Assistant at The Mage's Lantern, Content Creator for Amazebowls, and social media management positions, showcasing a strong background in digital communication and marketing strategies. Kaelyn holds a Bachelor of Arts in Theatre and a Bachelor's degree in Digital Communication and Media/Multimedia from the University of Arizona.
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