Heather Burleson

Heather Burleson is a seasoned professional with extensive experience in customer service and management. Currently serving as a Senior Customer Success Specialist at Princeton TMX since December 2021, Burleson previously held the position of Warehouse Manager at Shindigz for a brief period in 2021 and spent over two decades at Triple Crown Services as a Customer Service Supervisor. In this role, Burleson was responsible for overseeing customer service specialists, implementing quality control measures, and managing performance standards. With a Bachelor of Business Administration degree from the Indiana Institute of Technology, Burleson possesses strong leadership abilities, exceptional verbal and written communication skills, and a proven track record of thriving in high-pressure client-service environments.