Craig Kieffer is an experienced IT professional currently serving as an Infrastructure Engineer III at Principal Financial Group since December 2023. Prior to this, Kieffer held the position of Senior Systems Engineer at Octapharma Plasma, Inc. from April 2020 to December 2023. Kieffer's career includes roles such as Network Engineer/Sr. Systems Engineer at the YMCA of Greater Charlotte, Senior Windows Support Engineer at Siemens PLM Software, and Technical Project Lead at Campus Crest. Previous experience also encompasses roles such as Corporate & Property Infrastructure Admin at Extended Stay America, Network Administrator at Web Full Circle, Systems Support Analyst III at CompuCom Systems, and Rollout Manager at SunTrust Banks. Kieffer holds a Bachelor of Science in Information and Decision Systems from Bowling Green State University.