Eduardo Oltra

Eduardo Oltra serves as the Customer Intelligence & Data Science Manager at Principal Financial Group, where responsibilities include managing data science projects, developing statistical models, and automating processes to enhance customer understanding and retention strategies. Prior roles include positions as Business Intelligence, Data Science & CRM Manager at Macal, where Eduardo restructured data systems for improved reporting, and Customer Experience Analytics Manager at Parque Arauco, focusing on customer flow forecasting and process optimization. With a background as Business Intelligence Manager at Fidelis and earlier experience in technology and operations analysis at Banco Santander, Eduardo possesses a robust skill set in analytics, process automation, and strategic marketing. Eduardo holds a Business Intelligence Diploma from Universidad de Chile and a degree in Business Administration from Universidad Adolfo Ibáñez.