Jana Bihanova

Jana Bihanova has a diverse work experience spanning various industries. Jana currently works as a UX Researcher at Printful, starting in December 2020. Prior to this, they held the position of Senior Conversion Rate Optimisation Specialist at Scandiweb from April 2017 to November 2020. In this role, they focused on UX research and design, using various testing methods and tools like Google Analytics and Data Studio for data analysis and visualization.

Before Scandiweb, Jana worked at Publica.io as an SMM and Community Manager from July 2017 to July 2018. Jana also has experience as a Brand Manager at Pien- DAIRY SPA from June 2015 to April 2017, where they gained insights into the cosmetics industry and developed skills in customer service. Their earlier experience includes working as a Customer Assistant at STENDERS from September 2014 to June 2015, where they learned about the cosmetics industry and customer service best practices. Jana's career started as a Marketing Intern at Latvijas Mobilais Telefons SIA from June 2012 to September 2012.

Jana Bihanova began their education in 2009 at Rīgas 49.vidusskola, where they completed their secondary education. In 2011, they enrolled at Rīga Stradiņš University and earned their Bachelor's degree of Social Sciences in Marketing and Advertising in 2015. During the years 2013-2014, they also attended Universidad de Huelva, although no specific degree or field of study is mentioned for this period.

After completing their Bachelor's degree, Jana continued their studies at Rīga Stradiņš University and obtained a Master's degree in International Marketing and Business Management between 2015 and 2017.

In addition to their formal education, Jana has pursued additional certifications to enhance their skillset. Jana obtained a Certification in UX/UI design from CodeAcademy in March 2020. In April 2017, they earned a Minidegree in Conversion Rate Optimization from the CXL Institute. Moreover, Jana became a Certified ScrumMaster (CSM) in January 2019 through Scrum Alliance.