Temitope Owolabi

Temitope Owolabi has a diverse work experience in customer service and operations management. At Printivo.com, they started as a Customer Relationship Manager, contributing to strategic plans, improving product quality, and enhancing the organization's reputation. Temitope then took on the role of Lead, Customer Happiness, where they managed a team, responded to customer inquiries, and implemented procedures resulting in a significant decrease in cancellations. Currently, they serve as the Operations Manager, overseeing all aspects of operations, optimizing processes, managing supply chains, and ensuring exceptional customer service. Before joining Printivo.com, they worked as a Customer Care Associate at Airtel Nigeria, providing excellent phone-based customer service, promoting products and services, and resolving queries.

Temitope Owolabi completed a Master's degree in Public Administration from the National Open University of Nigeria between 2018 and 2020. Prior to that, they obtained a Bachelor of Arts degree in Business Administration from Ecole Professionelle specialisee University Benin Republic from 2010 to 2014. Additionally, in June 2019, Temitope Owolabi obtained certifications in Customer Service Foundations, Customer Service Leadership, and Human Resources Foundations from LinkedIn.