April Richard

April Richard serves as a Senior Training Coordinator at Priority Health since February 2022, where responsibilities include developing and implementing comprehensive training programs and introducing innovative methodologies to enhance employee engagement. Prior experience spans various roles at Spectrum Health from November 2016 to February 2022, including Prior Authorization Representative and Patient Service Representative, focusing on patient advocacy and tailored training programs. Previous positions include Customer Service Representative at Consumers Energy, Business Owner at Print Sign & Design, and Executive Assistant roles at Hurst Mechanical, Inc. and Nugent Builders, Inc. April Richard holds a Master's degree in Education from Davenport University, a Bachelor’s Degree in Science from Michigan State University, and an Associate's degree in Physical Sciences from Grand Rapids Community College.