Enid N. Lockard

Enid N. Lockard is a seasoned professional with extensive experience in customer service and training roles across various organizations. Currently serving as a Training and Development Specialist and previously as a Customer Service Coordinator at Priority Health since July 2018, Enid is adept at handling complex customer inquiries in a "Concierge Style" service model. Enid's career includes positions such as Emergency Communications Operator for the City of Grand Rapids, and multiple roles at Teleperformance and Marriott International, showcasing a strong background in operations supervision, customer engagement, and team training. Enid holds a Bachelor's degree in Communication Arts from Oakwood University and Oakwood College, obtained between 2007 and 2012.