Priority Health
Jenna Wynsma is a Senior Project Specialist specializing in Medicare Product Implementation at Priority Health since August 2023. Previously, Jenna served as a Senior Process Engineer at Pearson, focusing on corporate continuous process improvement in K-12 Virtual School operations from January 2022 to August 2023, and led customer care center continuous improvement efforts at Priority Health, resulting in a significant JDPower customer service rating improvement. With a strong foundation in healthcare systems, Jenna has extensive experience in process engineering and improvement, having worked at Spectrum Health and Helen DeVos Children's Hospital. Educational qualifications include studies at Grand Valley State University and multiple certifications in medical assisting and process improvement methodologies.
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Priority Health
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With over 30 years in business, Priority Health is the second largest health plan in Michigan offering a broad portfolio of health benefits options for employer groups and individuals, including Medicare and Medicaid plans.