Brad has developed IT consulting practices within a range of small and large businesses, specializing in resolving the tension between cost and resource reductions with the need to increase scale and retain customer sentiment.
Brad brings together skills and experience across sales, relationship building, and the frameworks of Service Management, Lean, Agile, and project management.
An advocate for professional communities, he obtains great satisfaction in connecting people with ideas and experiences. He chairs the IT Service Management Forum (Victoria), leads Meetups for the wider IT community, and presents leading ideas at conferences.
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