Kenya Bravo

Kenya Bravo is an experienced IT professional with a strong background in service delivery and project management across various industries in Latin America. Currently serving as a Service Delivery Leader at Prisma Medios de Pago since November 2020, Kenya oversees incident, request, and change management processes, focusing on Network & Digital Solutions and Instant Payments. Previous roles include IT PMO Leader for ProHygiene, managing projects across 15 countries, and leading IT implementation projects for a regional contact center. Early career experience involves roles such as Systems Analyst at Martina di Trento and IT Specialist at Industria Venezolana Maicera Pronutricos C.A., with expertise in systems administration, network security, and user support. Kenya holds a specialization in Communications and Data Communication Networks from Universidad Central de Venezuela and a degree in Systems Engineering from Universidad Nacional Experimental Politécnica 'Antonio José de Sucre'.