Fabrice Nkoy is an experienced Information Technology professional currently serving as Information Technology Help Desk Support at Prive since July 2021. In this role, Fabrice is responsible for ensuring the optimal functioning of computer systems for over 600 PCs across multiple call centers, including Vodacom, Airtel, Orange, and Africell. Additionally, Fabrice collaborates with internal and external IT partners to troubleshoot issues and is involved in configuring and installing PCs and other network equipment. Prior to this position, Fabrice worked as an IT Technician Assistant at ONGD/UPVID from October 2014 to May 2021 and held the role of IT Manager at KINSHASA STEEL MILLS SARL from May 2014 to May 2021.
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