Kenny Tong has a diverse range of work experience. Kenny is currently working as a Customer Success Manager at Privyr, a Singapore-based startup that helps salespeople and businesses convert leads into clients. In this role, they are responsible for managing customer relationships and ensuring their success using Privyr's mobile CRM platform.
Prior to that, Kenny worked as a Funnel Designer at Celebrate Simplicity. Kenny specialized in creating effective and conversion-driven funnel designs, helping female coaches turn leads into paying clients.
Before their current roles, Kenny worked at TaskDrive in various positions. Kenny started as a Lead Researcher, then became a Quality Assurance Specialist, Junior Customer Success Manager, and later a Project Manager. In their roles, they managed projects, coordinated resources and stakeholders, and ensured the flawless execution of client projects.
Kenny's earliest work experience was as a Technical Support Associate at Convergys, where they provided technical support to customers.
Overall, Kenny has demonstrated their expertise in customer success, project management, sales, and technical support throughout their career.
Kenny Tong's education history includes a Bachelor of Science (B.S.) degree in Information Technology from St. Michael's College - Iligan City, which they pursued from 2012 to 2015. Prior to that, they earned a Bachelor's degree in Special Education and Teaching from Xavier University - Ateneo de Cagayan between 2010 and 2011. In addition to their academic qualifications, Kenny Tong has obtained the Career Service Professional Eligibility certification from the Civil Service Commission in March 2017.
January, 2022 - present
Senior Customer Success Manager at Wayflyer
Customer Success Manager at Marquee Equity
Customer Success Manager at Fox Valley Metrology
Mid Market Customer Success Manager at Canary Technologies
Mid-market Customer Success Manager at SourceWhale
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