Pro EMS has served the City of Cambridge, Massachusetts since 1969, providing 911 emergency medical services in cooperation with the Cambridge Fire, Police and Emergency Communications Departments.

Additionally, we provide emergency medical services to Harvard University and the Massachusetts Institute of Technology. Pro EMS partners with Emerson Hospital to provide advanced life support (ALS) services to the communities of Boxborough, Carlisle, Concord, Lincoln, Maynard, Stowe and Weston, collectively known as the Central Middlesex Emergency Response Association (CMERA), operating under the Emerson Paramedics brand. Primary backup services are provided to the towns of Watertown and Belmont.

Pro EMS also works with several related entities. Pro EMS Center for Medics, a CoAEMSP accredited paramedic and EMS training center, Prodigy, a CAPCE accredited online learning management system and Pro EMS Solutions, our EMS reimbursement, technology and administrative services division.

We’ve been recognized by numerous state and national organizations for our commitment to excellence. Pro EMS was the first ambulance service in Massachusetts to be accredited by the Commission on Accreditation of Ambulance Services (CAAS) and we are current members of the Academy of International Mobile Healthcare Integration (AIMHI), a national collective of high-performance EMS systems.

Government

Health Services

Education

Health Care

Pro EMS

Bill Mergendahl

G. Gibson McCullagh Jr

Drew Morrow

C. Daniel Wagner

The Leadership Team at Pro EMS, composed of the CEO, Chief Executive Officer, and Chief Operating Officer, oversees the strategic direction and overall management of the organization. This team ensures that Pro EMS delivers high-quality emergency medical services while maintaining compliance with industry standards. They collaborate with various stakeholders to enhance operational efficiency, foster partnerships, and drive innovation in EMS practices.

Leadership Team

Emergency Medical Services

Coding and Billing

Leadership Team

About

Team members

Other teams at Pro EMS

Emergency Medical Services

Coding and Billing