Ruud Brouwer is an experienced professional in account management and customer service, currently serving as Internal Account Manager Educatie at Pro Warehouse since January 2023, after a period as Account Manager Binnendienst Onderwijs at Xando, an Apple Authorised Reseller, from June 2016 to January 2023. Before these roles, Ruud had a long tenure at KPN from May 1983 to May 2016, where responsibilities included managing customer service across various roles and ensuring the efficient handling of orders and customer inquiries. Educational qualifications include an Expert in Sales certification from Kenneth Smit Training and various courses in business English, ITIL, and professional telephone communication. Ruud graduated from Hanze University of Applied Sciences Groningen with a degree obtained between 1998 and 2001.