Daniel Jean-Charles

Information Technology Desktop Support at Pro4ia

Daniel Jean-Charles has a diverse work experience in the field of information technology. In 2016, they worked as an Information Technology Specialist intern at UNFCU. In this role, they gained practical experience in IT operations.

In 2021, Daniel served as a Makerspace Intern at SUNY ALBANY CEHC EMERGING TECHNOLOGIES LAB. Here, they provided technology support to the CEHC department by assisting with computer lab team meetings, general tech-support, Q/A testing, networking support, and user moderation. Daniel also actively participated in multiple technological conferences and events, contributing to over 120 hours of logged dedicated community support.

Currently, Daniel is an Information Technology Desktop Support at Pro4ia, starting in February 2022. This role allows him to utilize their technical skills to provide desktop support services.

Overall, Daniel Jean-Charles has demonstrated their expertise and dedication in the IT field through their various roles and experiences.

Daniel Jean-Charles obtained a Bachelor of Science degree in Informatics with a concentration in Cybersecurity from the University at Albany, SUNY. Daniel attended this institution from 2017 to 2021. In addition, they obtained a certification in AWS Cloud Technical Essentials from Coursera in February 2022.

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