Probe CX
Laura Guyt is an experienced professional who has held various management roles in the customer service industry. Laura has worked at Probe CX as a Senior Training and Quality Manager, Training Manager, Operations Manager, and Team Leader. Prior to this, Laura was a Team Leader at iQor and Stellar Global Solutions Philippines, Inc. Laura has a degree in Environmental Management Science from Ateneo de Naga University.
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Probe CX
At Probe CX, we help our clients become modern digital organisations. With a dedicated team of 19,000-plus staff across five countries, including the Australia, New Zealand, the Philippines, United States and India, we create blueprints for delivering exceptional CX. We combine the latest technology with people, process and data, and provide businesses with complete end-to-end service for customer operations. In a world that has never been more competitive, Probe CX creates innovative, contemporary digital solutions with a human touch to help unlock trapped value and establish a foundation for service-led value creation that is socially responsible and sustainable. Having worked with clients across various industries, ranging from household names to ambitious start-ups, Probe CX is committed to helping organisations create environments for digitally-enabled CX to thrive.