Saniya Shah

Saniya Shah is an experienced professional in online reputation management and customer service, currently serving as an ORM Executive at Probus Insurance Broker Private Limited since July 2023. Previously, Saniya held the position of Online Reputation Manager at ND Commerce, focusing on managing the social media presence for Birkenstock, as well as responding to customer inquiries. Other roles include Senior Customer Service Excellence at Gynoveda, where Saniya facilitated customer support, and Customer Care Executive at OZiva, providing product recommendations. Saniya started as a Social Media Coordinator at Onsitego and began a career in ORM as an Associate at India Roadside Assistance Pvt Ltd. Saniya holds a Bachelor of Commerce degree from Mumbai University, completed in March 2014.