Sheryl Kidd

Sheryl Kidd has extensive experience in technical support and leadership roles across various companies. Currently serving as Desktop Support Supervisor at ProCare Rx since April 2015, Sheryl previously held positions at Dell as a Client Field Technical Services Sr Analyst and was integral to the CHEP contract transition. Prior to Dell, Sheryl worked at Corelogic Teletrack, Inc. as a Desktop Support Analyst, providing software and hardware support, and at Fair Isaac Corp as a Support Engineer II, where technical leadership was key in resolving diverse issues. Sheryl also managed a team at London Bridge Group, focusing on hardware, software, and networking problem resolution. Beginnings in the industry included a role at ARG Group as a Customer Response Analyst, providing critical second-level support. Education was pursued at Wright State University from 1986 to 1988.