Rachel Mills

Rachel Mills is a skilled Relationship Manager and Strategic Initiatives professional currently at Procedureflow since 2025. They previously held several leadership roles at FCC/FAC from 2019 to 2021, overseeing lending standards and customer service initiatives. Their background also includes significant experience at Medavie Blue Cross from 2015 to 2018, where they directed member experience and managed claims control. Additionally, Rachel contributed to Sunlife Financial as a Long Term Care Specialist from 2009 to 2010 and held various customer service roles at UPS throughout the late 1990s to early 2000s.