Theresa Agpaoa-Ocampo is an accomplished professional with extensive experience in customer service and sales support across various industries. Currently serving as a Customer Service & Sales Support Representative at PROCEPT BioRobotics since May 2022, Theresa previously held multiple roles, including Customer Success Specialist at Shockwave Medical, Inc., and Customer Service Representative at Lowes, where responsibilities included facilitating customer interactions and managing orders and inventory. With further experience at NeoPhotonics Corporation as a Customer Service Representative/Tradeshow Coordinator/Paralegal and in inside sales positions at Applied Micro Circuits Corporation and Greene, Tweed & Co, Theresa has demonstrated a strong ability to manage customer relationships and maximize sales opportunities. Theresa holds a Bachelor of Science in Business Administration from San Jose State University and an Associate of Arts in Paralegal Studies from West Valley College.
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