Kaylin Wymers

Kaylin Wymers is a highly experienced professional currently serving as a Customer Success Service Leader and Verification Team Lead at Prodigy Finance since July 2020. Kaylin has demonstrated strong leadership by monitoring team progress, enforcing deadlines, and collaborating with management to implement new policies. Skills include fostering positive employee relationships and supporting agents in the loan verification process. Previous roles include Customer Service Consultant and Loan Servicing Specialist at WNS Global Services SA, as well as Transport Coordinator and Contact Centre Agent at Kusaga Taka Consulting. Kaylin holds a Bachelor Degree in Business Administration, with a major in Entrepreneurial & Leadership, from TSiBA Education and has extensive experience in customer communication, issue resolution, and data analysis.