Aneli Gerber is a highly experienced professional in the field of customer success, with a solid background in sales, marketing, events, and tourism management. Aneli has held various managerial positions in companies such as Profitroom, AfroBlonde, Mossel Bay Tourism, Two Oceans Aquarium, and Val du Charron Wine and Leisure Estate. Aneli's experience includes roles such as Regional Customer Success Manager, Business Owner, Chief Operations Officer, Event Coordinator, Sales, Marketing & Events Manager, and Membership Liaison. Aneli holds a Bachelor of Commerce Honours degree in Tourism Management from the University of South Africa/Universiteit van Suid-Afrika.
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Profitroom
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Our mission is to accelerate profitability for outstanding hotels with innovative technology designed to deliver an unrivalled guest-centric experience, driving more total revenue. Profitroom powers more than 3,500 outstanding leisure hotels and resorts across the world. The award-winning Profitroom Suite exposes hotels' full business potential with the complete set of e-commerce tools and industry-leading experience personalisation. Profitroom reservation platform supports all channels and yields direct bookings performance. It's built on the guest-centric foundations to strengthen guest loyalty and retention. We believe hoteliers are seeking platforms to empower their revenue growth but also to satisfy their guests' expectations. Our team of 225 experts inspire hoteliers with the newest and most powerful technology but also guarantees 5-star customer success and support in 7 languages.