Emma di Giovanni

Emma Di Giovanni is a skilled Customer Success Specialist with a background in customer experience and support management. Currently employed at Programa since December 2023, Emma previously served as Support Manager at Lexer from June 2017 to November 2023, where responsibilities included enhancing customer engagement through data-driven insights. Prior experience includes working as a Senior Customer Experience Agent at Publicis from August 2011 to June 2017, focusing on customer service for the Qantas Frequent Flyer Program, and as Wholesale Manager at Wedding Stationery Wholesale Group from July 2008 to July 2011. Emma holds a Diploma in Hospitality Management from Blackpool and The Fylde College and a secondary education from Bispham High School Arts College.