Bruno Mello

Bruno Mello is a seasoned Business Analyst with extensive experience in software development and integration. Currently at Programmers - Beyond IT in Brasil, Bruno leads a project integrating the ServiceNow knowledge base with an internal ChatGPT system and automates ticket creation. Previously, as an Integration Products Leader at Programmers, Bruno managed the integration of internal applications and served as Product Owner for administrative migrations. Prior experience at IBM includes roles as an Angular Developer, Application Analyst, and Mobile Developer across various projects, utilizing technologies such as Ionic and Node. Bruno's career began with an Information Technology Trainee position at BG Group and technical analysis at the Brazilian Navy, complemented by educational qualifications in Information Systems.