Carol L Smith is a seasoned professional with extensive experience in the insurance and biotechnology industries. Currently serving as Competitive Intelligence Director at Progressive Insurance since 2000, Carol is responsible for analyzing competitors and market trends in the US P&C Insurance sector. Previously, Carol held the position of Biotechnology Licensing Operations Manager at Monsanto Company from 1992 to 1999, where notable achievements included managing a $200M inventory process and spearheading a data warehouse project that significantly boosted sales. Earlier in Carol's career, a role as an Analyst at Progressive Insurance from 1987 to 1990 involved innovative reporting on product mix shifts. Educational credentials include an SM in Marketing, Operations, and Organizational Behavior from MIT Sloan School of Management and a cum laude BA in Economics from Duke University.