Melanie B.

Melanie B. has extensive experience in project management and process improvement, currently serving as Associate Manager of Project Management at Progressive Insurance since May 2016, where leadership of a team within the CRM PMO is a key responsibility. Prior roles at Progressive Insurance included Project Manager and various positions in claims and underwriting. Melanie also worked as Global eBusiness Project Manager at Parker Hannifin, managing eBusiness projects and driving process improvements. Earlier experience at Nationwide Insurance involved providing leadership in project and process management related to regulatory compliance and customer experience. Melanie holds a Bachelor of Arts degree in Pre-Law, with double majors in Political Science and Psychology from John Carroll University.