Dan D.

Dan D. is a seasoned professional in speech analytics and business analysis with extensive experience across various industries. Currently serving as a Speech Analyst at Progyny, Inc., Dan previously held the position of Sr. Business Analyst in Insights & Analytics at Foundever, where responsibilities included capturing and documenting business requirements for contact center analytics projects. Dan's career also includes significant roles at TXU Energy, as a Sr. Business Analyst specializing in speech analytics, and at Vertex Business Services as a Project Manager for the speech analytics program. Dan's foundational experience in operations project management was established at Direct Energy, along with customer experience management at AT&T. Dan holds a license in Real Estate from Kaplan College.