Randi Cowett

Randi Cowett is a Senior Help Desk Technician at Project Archer. Prior to their current position, Randi was an Information Technology Operations Manager at Microsoft. Her responsibilities included providing technical support for customer workstations and business application software, managing a team of technicians, and driving continuous improvement of the incident reporting and inventory tracking processes. Randi also helped build and support specialized lab spaces for developing new technologies and prototype products.