John Williams serves as the Executive Vice President and Chief Customer Officer at Project Lead The Way since August 2024, focusing on sales, marketing, communications, and customer success strategies to enhance the customer journey. Prior to this role, John was the Chief Revenue Officer at TORSH, overseeing the alignment of marketing, sales, and customer success efforts. John also held various positions at Follett School Solutions, including Vice President of Salesforce & Sales Readiness, where significant Salesforce implementations and sales training programs were developed. Additionally, John has experience as an adjunct professor across multiple institutions and has held leadership roles in marketing and operational management at companies such as Educational Testing Service and Academic Systems. John holds an MBA in Marketing from the Fox School of Business at Temple University and a Bachelor's Degree in Mathematics and Computer Science from Bethune-Cookman University, along with certifications in Salesforce.
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