Biju Thomas serves as the AVP of Customer Support at project44 since October 2022, with a previous role as Head of Operations & Product Support at Litera. Biju's prior experience includes a significant tenure at Sprinklr as Head of Product Support / Customer Service, where leadership in global product support operations was demonstrated, as well as a transformative approach to customer experience and operational efficiency. Additionally, a lengthy career at Dell involved various leadership roles, including Chief of Staff for Global Customer Support, overseeing large teams and driving substantial process improvements and performance enhancements. Biju holds a Bachelor of Science in Computer Science from Bangalore University and has furthered education at the Indian Institute of Management Bangalore.
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