Shruti Shukla currently serves as a Senior Product Support Specialist at project44 since April 2024, having previously held the roles of Premier Support Account Manager and Product Support Specialist. Shruti is responsible for managing customer issues by diagnosing, troubleshooting, and finding solutions while maintaining effective communication with customers and stakeholders. Prior to project44, Shruti worked as a Network Application Engineer at Aryaka Networks from January 2022 to April 2023, where responsibilities included monitoring network health and managing customer alerts through Salesforce. Shruti's earlier experience includes an internship as a Web Development Intern at Gopali Youth Welfare Society, where website redesign and content creation were key tasks. Educational qualifications include a Bachelor of Engineering in Information Technology from Sir M Visvesvaraya Institute Of Technology with a CGPA of 8.8, and high academic achievements at Methodist High School.
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