Monica Antonucci

Monica Antonucci has a range of work experience in various roles. From 2010 to 2012, they worked as a Site Manager at Desarrollos Montelindo S.A, where they were responsible for planning and monitoring project schedules and budgets. In 2012, they transitioned to the role of Junior Project Manager at Azimut 68, managing contracts with subcontractors and implementing quality standards. Monica then joined RPL Construcciones C.A as a Site Manager, overseeing construction deadlines, planning daily tasks, and managing project budgets. In 2015, they briefly worked as a Freelance Delineador before joining Nuria Hardware store as a Senior Customer Service Associate. From 2016 to 2020, they worked at CPM International Contact Centre as a CX Specialist and later as a Team Lead on the Airbnb Project, leading a team of 17 people and handling sensitive cases and workflows. Most recently, they have been working as a Team Leader in Customer Success at PromoFarma.com since 2020.

Monica Antonucci's education history begins with their obtaining a degree in Civil Engineering from the Universidad de Oriente in Venezuela, which they completed between the years 2003 and 2009. Monica later pursued further education in the field of civil engineering by completing a post-graduate program in Bioclimatic Architecture and Certifications, including LEED, BREEAM, PASSIVHAUS, and CTE, at the Universitat Politècnica de Catalunya in 2017. In 2020, Monica attended The Wharton School, where they pursued a program in Customer Analytics. Additionally, they hold a certification as a Civil Engineer from the Universidad de Oriente in Venezuela, which they obtained in October 2009.